DELIVERY:

 As all our items are custom made delivery is approx 4 weeks from the date of payment.  We send everything via Australia Post regular parcel. 

RETURNS:

As all our products are personalised we will not refund if you have simply changed your mind.  Please check that you have provided us with the correct spelling of a name/word as we cannot be held responsible if they are incorrect.

If you recieve a name/word that is damaged we require that you notify us with 2 days and a replacement will be offered.  If you do not inform us within 2 days a replacement/refund will not be offered.